Keran Smith

Keran Smith

© 2026 Keran Smith

Terms & Privacy Policy

Terms & Conditions

1. Introduction

These Terms & Conditions govern your use of keransmith.com and any products, services, or content offered by Keran Smith LLC.

By purchasing or accessing any product or service, you agree to these terms.

2. Payments

All digital products, coaching sessions, and services must be paid at checkout. Prices are listed in USD unless otherwise stated.

3. Digital Products

All digital content is delivered electronically. Access is provided immediately upon purchase. Digital products are non-refundable.

4. Coaching & Consulting Sessions

Session availability is subject to scheduling. Rescheduling requires at least 24 hours’ notice. Missed sessions are non-refundable.

5. Intellectual Property

All content, including courses, guides, videos, and templates, is the property of Keran Smith LLC and may not be copied, resold, or redistributed.

6. User Responsibilities

You agree not to misuse the website, share illegal content, or violate copyright terms.

7. Limitation of Liability

Keran Smith LLC is not responsible for losses incurred from business decisions, financial outcomes, or implementation of strategies taught.

8. Dispute Resolution

Customers agree to contact support before initiating any bank dispute or chargeback.

9. Updates to Terms

We may update these Terms & Conditions at any time. Continued use of the website indicates acceptance of the updated terms.

Privacy Policy

Privacy Policy

We respect your privacy. This policy outlines how we collect, use, and protect your information.

Information We Collect

  • Name
  • Email address
  • Payment information (processed securely by Stripe)
  • Messages submitted through contact forms

How We Use Your Information

  • To deliver purchased products
  • To provide customer support
  • To improve our content, marketing, and services
  • To send updates or product announcements (optional)

Data Protection

We do not store full credit card numbers. All payments are processed securely by Stripe.

Third-Party Services

We may use third-party tools for analytics, email communication, or course hosting.

Your Rights

You may request deletion of your data or opt out of future communications by emailing: [email protected]

Refund Policy

Refund Policy

All digital products, courses, templates, and downloadable content are non-refundable once delivered, due to the immediate access and value provided upon purchase.

For coaching or consulting sessions:

  • Sessions may be refunded only if they have not been received.
  • Completed sessions are non-refundable.
  • If you experience technical issues accessing a product, contact us at [email protected] and we will resolve it promptly.

If you mistakenly purchased the wrong product, please email customer support within 24 hours for review.

5. Cancellation Policy

Cancellation Policy

For coaching or consulting sessions:

  • You may cancel or reschedule a session up to 24 hours before the scheduled time.
  • Cancellations made within 24 hours of the session time are considered late and may not be eligible for rescheduling or refund.
  • Missed sessions (“no-shows”) are non-refundable.

For digital products:

Digital purchases cannot be canceled once delivered.

Dispute Policy

Dispute Resolution Policy

We are committed to excellent customer support. If you ever experience an issue with your purchase, please contact us first at [email protected] so we can resolve it directly and quickly.

Customers agree to contact our support team to attempt resolution before submitting a chargeback or dispute through their bank or payment provider.